Frequently asked questions
Simply go to the Track Your Order link on the home page or main menu and enter your tracking number to see where your parcel is. If you need further assistance, you can contact us through our contact page.
Customers have the right to return the product within 30 days of receipt.Customers are responsible for return shipping costs.
- Safely pack the item in the original packaging with all labels and tags still attached.
- Include the return authorization form and any necessary supporting documents or images.
- Download and print the return label from the link provided in our email.
After receiving and inspecting the returned item, we will process the refund within 14 days. You will receive a confirmation email.
To show appreciation of your purchase, we offer free shipping.
You can contact us through our contact page. We will be happy to assist you.